RightWay Commercial Appliance Repair, Inc.
We believe in great service. We constantly challenge the status quo in search of how we can leave our customers not just happy, but blown away!
You’re kept in the loop
Receive reminders about upcoming bookings and SMS’s when our techs are on the way, with an estimated arrival time.
With advanced scheduling management, appointment reminders and automated navigation, our staﬀ arrive on time, every time.
We collect feedback from our customers on all our work to ensure we’re always providing high quality services.
We know where our staﬀ are at all times, so we can send the closest technician to you, meaning exceptional response times.
Tell us once and we’ll remember
We keep an individual diary about each customer, so if you ask us to shut the gate to stop Fitzy from getting out, we won’t forget.
All correspondence, contact details, job requirements and photos are saved against your job. We know what stage every job is at, so no jobs slip through the cracks.
We strive to quote as quickly as possible, and in many cases we’ll be able to give you an instant quote on-site.
Quotes, invoices and work orders are all created and stored electronically, cutting our paper usage drastically.